Accessibility Statement for Khaya Lami Foods
Khaya Lami Foods is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment to Accessibility
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines outline four main principles that state that content should be Perceivable, Operable, Understandable, and Robust (POUR). By adhering to these principles, we aim to create a website that is accessible to a wide range of users, regardless of their abilities.
Measures to Support Accessibility
Khaya Lami Foods takes the following measures to ensure accessibility of our website:
- Regular Accessibility Audits: We conduct regular audits of our website to identify and address accessibility issues. These audits are performed by accessibility experts using automated and manual testing methods.
- Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate our website. This includes using appropriate headings, lists, and landmarks.
- Alternative Text for Images: All images on our website include descriptive alternative text, ensuring that users who cannot see the images can still understand their purpose and content. Each image contributes meaningfully to the context of the surrounding information. For example, an image of a bunny chow will have the alt text "Bunny chow, a popular South African street food, consisting of a hollowed-out loaf of bread filled with curry".
- Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality. Tab order is logical and intuitive.
- Sufficient Color Contrast: We ensure that there is sufficient contrast between text and background colors to meet WCAG 2.1 AA standards, making our content easier to read for users with low vision or color blindness.
- Resizable Text: Users can easily resize the text on our website without losing content or functionality. This can be done using browser settings or assistive technologies.
- Clear and Consistent Navigation: We provide clear and consistent navigation throughout our website, making it easy for users to find the information they need.
- Forms Accessibility: All forms on our website are designed to be accessible, with clear labels, instructions, and error messages.
- Video Captions and Transcripts: All video content on our website includes captions and transcripts, making it accessible to users who are deaf or hard of hearing.
- Ongoing Training: Our team receives ongoing training on accessibility best practices, ensuring that we are always up-to-date on the latest standards and techniques.
Specific Accessibility Features
The Khaya Lami Foods website incorporates several specific accessibility features to enhance the user experience:
- Skip Navigation Link: A skip navigation link is provided at the top of each page, allowing users to bypass the main navigation and jump directly to the content.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, improving the accessibility of dynamic content and interactive elements.
- Focus Indicators: Clear focus indicators are provided for all interactive elements, allowing keyboard users to easily see which element is currently in focus.
- Descriptive Link Text: Link text is descriptive and provides clear information about the destination of the link. Avoid vague phrases like "click here" or "read more." For example, links to recipes include the dish name.
Accessibility Conformance Status
This website is partially conformant with WCAG 2.1 level AA, meaning that some parts of the content do not fully conform to the accessibility standard. We are actively working to address these issues and improve the overall accessibility of our website.
Known Issues and Limitations
Despite our best efforts, there may be some areas of our website that are not yet fully accessible. We are aware of the following known issues:
- Some older PDF documents may not be fully accessible. We are working to remediate these documents or replace them with accessible HTML content.
- Some third-party plugins or widgets may not be fully accessible. We are working with our vendors to ensure that these tools meet our accessibility standards.
Feedback and Contact Information
We welcome your feedback on the accessibility of the Khaya Lami Foods website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
- Email: accessibility@khayalamifoods.com
- Phone: +27 62 635 1988 (during business hours, Monday-Friday, 9:00 AM - 5:00 PM SAST)
- Postal Address: Accessibility Team, Khaya Lami Foods, 12 Plein Street, Cape Town, 8000, South Africa
We will do our best to respond to your feedback within 5 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our Accessibility Officer, Ms. Zola Mabaso. Complaints can be submitted via email at zola.mabaso@khayalamifoods.com or in writing to the postal address listed above. We will investigate all complaints and take appropriate action to address any accessibility issues.
Third-Party Content
Our website may include content from third-party sources, such as social media feeds or embedded videos. While we strive to ensure the accessibility of all content on our website, we cannot guarantee the accessibility of third-party content. We encourage users to contact the third-party providers directly with any accessibility concerns.
Ongoing Efforts
Accessibility is an ongoing effort, and we are committed to continually improving the accessibility of the Khaya Lami Foods website. We will continue to monitor our website, conduct regular audits, and incorporate user feedback to ensure that our website is accessible to everyone.
Table of Accessibility Features
Accessibility Features Summary
| Feature |
Description |
Status |
| Semantic HTML |
Use of semantic HTML elements for structure. |
Fully Implemented |
| Alternative Text |
Descriptive alternative text for all images. |
Fully Implemented |
| Keyboard Navigation |
Full keyboard navigation support. |
Fully Implemented |
| Color Contrast |
Sufficient color contrast for readability. |
Fully Implemented |
| Resizable Text |
Text can be resized without loss of content. |
Fully Implemented |
| Clear Navigation |
Clear and consistent navigation. |
Fully Implemented |
| Forms Accessibility |
Accessible forms with labels and instructions. |
Fully Implemented |
| Video Captions |
Captions and transcripts for video content. |
Partially Implemented (Ongoing) |
| Skip Navigation Link |
Link to skip navigation and jump to content. |
Fully Implemented |
| ARIA Attributes |
Use of ARIA attributes for dynamic content. |
Partially Implemented (Ongoing) |